At Titan Hand Embroidery, we are committed to delivering your order safely, securely, and as quickly as possible. Every order is carefully inspected and packaged before shipment to ensure it arrives in excellent condition.
Processing Time
- Standard products are typically processed within 2–5 business days.
- Hand-embroidered, custom-made, or personalized products may require 7–20 business days, depending on the complexity of the design.
- Large wholesale or church orders may require additional production time.
Production times may vary during holidays or peak seasons.
Shipping Destinations
We proudly ship worldwide, including:
- United States
- Canada
- United Kingdom
- Australia
- Europe
- Middle East
- Asia
- Africa
- South America
If your country is not listed during checkout, please contact us for assistance.
Shipping Methods
We work with trusted international courier services, including:
- DHL Express
- FedEx
- UPS
- EMS
- Other reliable international carriers depending on your location.
Shipping carriers are selected based on destination and delivery efficiency.
Estimated Delivery Times
| Country / Region | Estimated Delivery |
|---|---|
| 🇺🇸 United States | 5–10 Business Days |
| 🇨🇦 Canada | 5–10 Business Days |
| 🇬🇧 United Kingdom | 4–8 Business Days |
| 🇬🇷 Greece | 5–10 Business Days |
| 🇪🇺 Europe (All Countries) | 5–10 Business Days |
| 🇦🇺 Australia | 6–12 Business Days |
| 🇳🇿 New Zealand | 6–12 Business Days |
| 🌏 Asia | 5–10 Business Days |
| 🌍 Middle East | 5–10 Business Days |
| 🌍 Africa | 7–15 Business Days |
| 🌎 South America | 7–15 Business Days |
| 🌐 Rest of the World | 7–15 Business Days |
Note: Delivery times are estimates and begin after order processing. Actual delivery may vary due to customs clearance, weather conditions, public holidays, or courier operations. Titan Hand Embroidery ships worldwide using trusted international courier services and provides tracking information for every eligible shipment.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take 24–48 hours to become active after shipment.
Shipping Charges
Shipping costs are calculated automatically during checkout based on:
- Destination
- Package weight
- Shipping method selected
Any available free shipping promotions will be displayed at checkout.
Customs & Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by your country’s customs authority.
These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Please check your local customs regulations before placing an order.
Delivery Delays
Although we strive to deliver every order on time, delays may occasionally occur due to:
- Customs inspections
- Weather conditions
- Public holidays
- Airline or courier delays
- High shipping volumes
- Unforeseen circumstances beyond our control
We appreciate your patience should any unexpected delays occur.
Incorrect Shipping Address
Please ensure that your shipping address is accurate before completing your order.
Titan Hand Embroidery is not responsible for delays or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.
Damaged or Lost Packages
If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible.
We will work with the shipping carrier to investigate the issue and assist you in finding the best possible resolution.
Need Assistance?
If you have any questions regarding shipping, delivery times, or your order status, please contact us.
Titan Hand Embroidery
Email: info@titanhandembroidery.com
WhatsApp: +92 325 5636464
Our customer support team is happy to assist you and typically responds within 24 hours.