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We email you high-resolution photos and a professional 4K video of your finished custom vestment for approval before shipping via DHL Express.
Sound of Marshall, unplugs the chords, and takes the show on the road.Weighing in under 7 pounds, the Kilburn is a lightweight piece of vintage styled engineering. Setting the bar as one of the loudest speakers in its class, the Kilburn is a compact, stout-hearted hero with a well-balanced audio which boasts a clear midrange and extended highs for a sound that is both articulate and pronounced. The analogue knobs allow you to fine tune the controls to your personal preferences while the guitar-influenced leather strap enables easy and stylish travel.
The FM radio is perhaps gone for good, the assumption apparently being that the jury has ruled in favor of streaming over the internet. The IR blaster is another feature due for retirement – the S6 had it, then the Note5 didn’t, and now with the S7 the trend is clear.
All orders are processed within 3–7 business days after payment confirmation.
Custom and hand-embroidered items may require 7–21 business days, depending on design complexity and quantity.
You will receive an order confirmation email once your order is placed and a shipping confirmation with tracking details once your order has been dispatched.
Delivery time depends on the destination and shipping method selected at checkout:
Standard International Shipping: 7–14 business days
Express Shipping: 3–7 business days
Please note:
Delivery times are estimates and may vary due to customs clearance, holidays, or courier delays.
Titan Hand Embroidery is not responsible for delays caused by shipping carriers or customs authorities.
Shipping costs are calculated at checkout based on:
Order weight
Package dimensions
Delivery location
Custom duties, taxes, or import fees (if applicable) are the responsibility of the customer.
Once your order ships, you will receive a tracking number via email.
If you do not receive tracking details within the expected processing time, please contact us.
Many of our products are hand-embroidered and custom-made.
Because of the personalized nature of these items:
Custom products cannot be canceled once production has started.
Slight variations in embroidery, color shade, or fabric texture may occur due to the handmade process.
These variations are not considered defects.
We want you to be satisfied with your purchase.
You may request a return within 7 days of delivery if:
The item is damaged during shipping
The wrong item was sent
The item has a manufacturing defect
To request a return, please contact us with:
Your order number
Clear photos of the item
Description of the issue
The following items cannot be returned:
Custom-made or personalized products
Used or worn items
Clearance or discounted items
Bulk/wholesale orders (unless defective)
Once your returned item is received and inspected:
Approved refunds will be processed within 5–10 business days
Refunds will be issued to the original payment method
Shipping costs are non-refundable unless the error was ours
If a return is approved, the customer may be responsible for return shipping costs unless the item was defective or incorrect.
We replace items only if they are:
Defective
Damaged
Incorrectly shipped
If you need an exchange, please contact us before sending any items back.
Titan Hand Embroidery is not responsible for:
Lost packages marked as delivered
Incorrect addresses provided by customers
Please ensure your shipping details are accurate at checkout.
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